Technology partner
Trident Merchant Solutions Technology Partner — Atlanta Merchant Services, POS Systems & Managed IT
Norvet MSP is the technology services company behind Trident Merchant Solutions' merchants. Trident handles payment processing; Norvet handles fiber internet, point-of-sale hardware, managed IT, and cybersecurity. Our founder, Gregory Rivers, serves as Chief Information Officer at Trident in addition to running Norvet.
Atlanta-based · SDVOSB-certified · BBB A-rated · Service-Disabled Veteran-Owned
How the partnership splits the work
Two separate companies, deliberately different lanes — coordinated because the same person (Gregory Rivers) sits in the technology seat at both.
Trident Merchant Solutions handles
- Merchant account underwriting & sponsor-bank assignment
- Card processing, settlement & monthly statements
- Chargebacks, disputes & PCI compliance certification
- Merchant cash advance & BizFunds
For Trident processing questions visit tridentmerchantsolutions.com.
Norvet MSP handles
- Fiber internet (1 Gbps symmetric, smart-routing failover)
- POS hardware — Carbon Systems, MaxxPay, SkyTab, Clover, Tonic
- Managed IT, helpdesk, patching, backup & monitoring
- Cybersecurity (SentinelOne + Sophos), dark-web monitoring
One phone call, one bill, one technology partner.
What Trident merchants ask Norvet for
POS Systems
Carbon Systems-branded POS hardware for retail, restaurant, and service merchants. Configured, deployed, and supported by Norvet.
Browse POS systemsManaged IT for merchants
Helpdesk, patch management, backup, and 24/7 monitoring sized for single-location and multi-location merchants. Bundled with your processing.
See managed IT servicesPCI-aware cybersecurity
Endpoint protection, DNS filtering, dark-web monitoring, and a network posture designed around your merchant account. SentinelOne + Sophos stack.
See cybersecurity stackMerchant services + technology, Atlanta-based
Norvet MSP and Trident Merchant Solutions both operate out of Atlanta. We serve merchants across the Atlanta metro — Clayton, DeKalb, Fulton, Gwinnett, and Henry counties — plus field service statewide in Georgia and remote support across the Southeast. Veteran-owned, SDVOSB-certified, BBB A-rated.
Frequently asked
Is Norvet MSP the same company as Trident Merchant Solutions?
No — they are separate companies with a deliberate division of work. Trident Merchant Solutions handles payment processing (interchange, settlement, statements). Norvet MSP handles the technology around it: fiber internet, managed IT, cybersecurity, and POS hardware. Norvet's founder, Gregory Rivers, serves as Chief Information Officer of Trident Merchant Solutions in addition to running Norvet — which is how the two companies coordinate cleanly on shared merchants.
Do you process payments for Trident merchants?
No. Payment processing stays with Trident. Norvet is a parallel Kurv/EMS authorized agent (offices 7527/7528), which means for merchants who are not on Trident already, Norvet can quote payment processing through Kurv. For merchants who are on Trident: Norvet does the technology, Trident does the processing, one phone call covers both.
What POS systems do you sell?
Carbon Systems Iridium/Titanium/Onyx hardware lines configured for retail, restaurant, salon, and service-business workflows. We also support and integrate Tonic POS, MaxxPay, Clover, and SkyTab.
Are you in Atlanta?
Yes — Atlanta-based, serving merchants across the Atlanta metro (Clayton, DeKalb, Fulton, Gwinnett, Henry counties), with field-service capacity statewide in Georgia and a remote-support footprint across the Southeast. We are SDVOSB-certified (Service-Disabled Veteran-Owned Small Business) and BBB-accredited.
How do I switch from another merchant services provider?
Two paths. (1) If you want to stay with Trident for processing: contact Trident directly at tridentmerchantsolutions.com — Norvet handles the technology layer once you are onboarded. (2) If you want a Norvet-quoted alternative: we run a free rate comparison against your current statements using our Kurv/EMS sponsor banks (BMO Harris, Esquire, Merrick, Chesapeake) and tell you honestly whether we can beat your current rate. No card, no obligation.
Talk to the team that runs the technology
Free IT assessment — we look at what you're running, where the risks are, and whether there's actual value in working together. No card, no obligation.