Small Business Guide
What is fiber internet?
Fiber sends your data as light through glass instead of over copper wires. In plain terms: it is faster, steadier, and gives you the same speed up as down. Here is what that means for a business, and how to tell if you can get it.
Why fiber matters for a business
Symmetric speed
Fiber gives you the same speed up as down. Cable usually does not. If your business uploads, like cloud backups, video calls, sending large files, or running cameras, that upload speed is what you feel every day.
Consistent under load
Cable is shared with your neighbors, so it can slow down when everyone is online. Fiber holds its speed even at the busy times.
Reliability
Fiber is glass, not copper, so it is less affected by weather, distance, and interference. For a business that cannot afford to go down, that matters.
Room to grow
As you add staff, cameras, VoIP phones, and cloud tools, fiber has the headroom. You are not constantly bumping the ceiling.
Common questions
What is fiber internet?
Fiber internet sends data as light through thin strands of glass instead of over copper wires. That makes it faster, more consistent, and more reliable than cable or DSL, and it gives you the same speed for uploads as for downloads.
What is the difference between fiber and cable internet?
Cable runs over the same copper lines as cable TV and is shared with nearby users, so upload speeds are lower and performance can dip at peak times. Fiber uses dedicated glass lines with symmetric speeds and holds up better under load.
Why does upload speed matter for a business?
Anything you send out depends on upload: cloud backups, video meetings, security camera feeds, VoIP phone calls, and sending large files. Cable gives you little upload; fiber gives you as much up as down.
How do I know if fiber is available at my address?
Availability is address-by-address. Use our Check Your Address tool or call us and we will tell you what is actually lit at your location, including options if fiber has not reached you yet.
Is fiber available at your address?
We will tell you what is actually lit at your location, and your options if fiber has not reached you yet. No pressure.