Every IT vendor you talk to will tell you they are the right vendor. That is the game. You ask, they pitch, you sign, and you find out six months later that the relationship was never sized correctly for what you actually needed.
I would rather tell you up front.
This post is the honest breakdown of who Norvet serves well, who we do not, and what to look for in the conversation before you commit to anyone — us included.
Who we are built for
You own or operate a physical location
Retail, restaurant, medical, legal, government office, warehouse, school, faith-based organization. If you have a building with infrastructure needs — cabling, Wi-Fi, cameras, access control, network closets — you are in our wheelhouse. Remote-only businesses with no physical infrastructure are a less natural fit for our primary service line.
You are in the Atlanta metro, or you are planning a project in a market where we have licensed partners
Our home market is Stonecrest, Clayton County, Fulton, Rockdale, Cherokee, and the broader Atlanta region. We work in other states through credentialed partner networks — but we are transparent about that. If you are in Southern California, for example, we coordinate a C-7-licensed local partner rather than pretending we have crews everywhere.
You want one throat to choke
We sub-channel managed IT, cybersecurity, VoIP, payment processing, and other services through vetted TSD partners — but you deal with Norvet. One contract, one point of escalation, one relationship. If you would rather manage five vendors yourself, we are not adding much.
You are in a compliance-sensitive industry
Healthcare (HIPAA), legal, finance, government contracting (CMMC), nonprofits navigating grant requirements — our team knows the compliance landscape. We do not just run cables; we make sure the network we build meets the framework your business operates under.
You are a government contractor or sell to government
Our SDVOSB status, federal UEI (NQFVNDX9RAV1), and CAGE code (9SV80) mean we can appear on GSA-aligned vendor lists and support set-aside contract requirements. We are also minority-owned and veteran-owned, which is a relevant descriptor for buyers with diversity spend goals — though I want to be clear: we are pursuing NMSDC and Georgia MBE certification, but we are not yet certified. "Minority-owned" is accurate. "Certified MBE" is not, and I will not tell you otherwise.
What you should expect from the first conversation
We do not do a 90-minute discovery call with a sales deck. The first conversation is a 20-to-30-minute scope call — what is the project, what is the timeline, what is the space, what is the budget range. From that, we tell you whether we are a fit, who we would bring in for what pieces, and what a rough quote looks like.
If we cannot scope it in thirty minutes, the project is either not ready or not the right type for Norvet.
Where we are not the right fit
You need a nationwide enterprise IT department
We are a small-business and mid-market MSP and cabling company. We do not manage 10,000 endpoints across forty states in-house. If that is your requirement, you need a regional MSP with presence in every market you operate in. We can refer you.
You want the cheapest option available
We price at value, not race-to-the-bottom. If your primary decision criterion is lowest monthly fee, someone will always beat our number. That is fine — we would rather lose a price-driven deal than take a client we cannot retain at the margin we need to staff well.
You expect 24x7 helpdesk as a primary relationship
We offer 24x7 support through our partner network. But if what you are primarily buying is remote helpdesk tickets, there are dedicated RMM-first MSPs built for that. We are infrastructure-first, managed-services-second.
Your project is entirely software with no physical footprint
Pure SaaS deployments, cloud migrations, software procurement — we can support these through TSD partners, but we are not the lead vendor you want on a project with no infrastructure component.
The questions we ask before we say yes
When a new prospect reaches out, here is roughly what we are thinking about.
- Do they have a physical location with real infrastructure needs? - Is the project sized to justify our minimum engagement level? - Is there a compliance or security requirement we are particularly well-positioned to meet? - Can we staff it from our home market, or do we need a partner in-state? - Is the timeline realistic given our current project load?
If the answers are yes, yes, maybe, yes, and yes — it is a conversation worth having. If three of five are no, we will tell you and point you in the right direction.
What we ask of you on the first call
So the call is useful for both of us, here is what helps us come prepared.
- The site — address, square footage or approximate scale, existing cabling or "unknown" - The scope — new installation, upgrade, or assessment only; how many locations - The decision-maker — who signs and who approves; often two different people - Timeline — hard open date, lease start, project bid deadline, procurement window - Existing stack — ISP, firewall, switches, cameras already there; we do not rip and replace what works - Compliance or set-aside constraints — HIPAA, PCI-DSS, CJIS, SDVOSB or MWBE requirements, federal contract number - Budget posture — firm budget, placeholder, or pending the quote to build the capital request; all three are fine
This is not gatekeeping. It is the difference between a productive thirty minutes and a re-scoped second call you did not need to have.
One more thing
We have worked with businesses in Jonesboro, Decatur, Stockbridge, Kennesaw, Midtown Atlanta, College Park, and out of state. We have cabled restaurants, law offices, school buildings, government contractor facilities, and nonprofit spaces.
The businesses that get the most from Norvet are the ones who want a vendor that knows their industry, knows their software ecosystem, and does not break what already works. If that is you, the quote is free — and the scope call is short.
No commitment. No pitch deck.
Get a quote: norvetmsp.com/get-a-quote
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