Cybersecurity Remediation and Comprehensive Infrastructure Management
Norvet stabilized and hardened the environment of a sensitive nonprofit child welfare organization after server disruption, Microsoft 365 compromise activity, endpoint inconsistency, and infrastructure disorder.
Managed Users
91 Staff
Active staff footprint at the time Norvet assumed management.
Hardware Inventory
113+ Workstations
Managed workstation inventory across the environment.
Recovered Licensing Variance
$1,360
Seat-count variance recovered through licensing review.
Security Posture Shift
Reactive to Proactive
Operational outcome across incident handling, endpoint coverage, and roadmap planning.
The Challenge
MAAC needed immediate server recovery, M365 incident response, endpoint hardening, network segmentation, staff awareness training, and a long-term roadmap for modernizing an inherited environment with active risk exposure.
The Solution
Norvet executed tenant-wide lockdown measures, global session revocation, Conditional Access hardening, SentinelOne deployment and Intune redeployment, phishing-awareness campaigns, Meraki-based segmentation, and physical security modernization.
The Outcome
The organization shifted from reactive support to a proactive security posture, protected highly sensitive data, improved licensing stewardship, and established a roadmap for deprecating legacy Windows 10 hardware.
Initial Risk State
Norvet stepped into an environment with emergency server recovery needs, inconsistent endpoint controls, executive impersonation attempts, and Microsoft 365 compromise activity involving inbox rules and unauthorized role elevation.
The same environment also lacked modernized physical access workflows and contained multiple endpoint, software, and workstation stability issues that were interrupting day-to-day operations.
Security and Operations Response
- Immediate tenant-wide lockdown and forced global session revocation.
- Geographic Conditional Access restrictions to block authentication outside the United States and Mexico.
- Forensic header analysis and Purview Message Trace validation of executive spoofing attempts.
- Hard Delete mail purge operations to remove malicious messages across Exchange.
- SentinelOne EDR rollout and Intune-based silent redeployments where endpoint coverage drifted.
- KnowBe4 phishing simulations to establish baseline click-rate risk and strengthen staff behavior.
- Meraki-driven network segmentation separating sensitive operations from guest traffic.
- Envoy visitor-management deployment for better front-door operational control.
Business Outcome
MAAC's resilience improved materially because Norvet replaced ad hoc response patterns with structured security controls, standardized monitoring, and roadmap-based planning.
The engagement also produced measurable financial and governance value through licensing cleanup and vCIO planning for legacy device retirement.
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